Accessibility at KGO

Accessibility at KGO

Immediate Closed Captioning Questions or Issues

To report an issue or concern regarding closed captioning made available by KGO via broadcast or online, please contact captions@kgo-tv.com or (415) 559-7600.

Please include the following details regarding your issue or concern:

Program name
Date and time program aired/issue was observed
Description of the issue (e.g., missing captions, captions out of sync, etc.)
If watching via broadcast, specify whether over-the-air or the name of the pay TV provider
If watching online, provide the device (e.g., tablet, smart TV, mobile phone, laptop), device model number, and software/application (iOS/Android, Internet browser, streaming app,) used to view the program
Your name, address, and contact information (email and/or phone number)

Written Complaints

Written complaints concerning closed captioning made available by KGO via broadcast or online can be sent to:

Jack Fraser
Assistant Director of Broadcast
KGO Television
900 Front Street
San Francisco, CA 94111
(415) 559-7600
captions@kgo-tv.com

Public Inspection File Help

Persons with disabilities who need assistance with issues relating to the content of our online Public Inspection File should contact David.Salinger@abc.com.

Questions or concerns relating to the accessibility of the FCC's online public file system can be directed to the FCC at: 888-225-5322, 888-835-5322 (TTY), or fccinfo@fcc.gov.